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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Simmons

Barbara Simmons

November 27, 2024

5  out of  5
rating by Barbara Simmons
"The customer service at Andrea’s office is always top notch. Everything from getting a policy to updating information has always been quick and easy. Highly recommend!"
We responded:
"Thank you so much Barbara, we are always happy to help."
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Peter Dyer

November 26, 2024

5  out of  5
rating by Peter Dyer
"The team at this State Farm location is awesome. Always available to help with any of my needs."
We responded:
"Thank you for the kind words, we love taking care of you and your family."
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Bianca B.

November 12, 2024

5  out of  5
rating by Bianca B.
"Loved the service I received from Lea. She was very helpful in getting me the coverage I need!"
We responded:
"Thank you so much for sharing your experience, Bianca! It's fantastic to hear that Lea was able to assist you in finding the right coverage. Your satisfaction is our top priority, and we're delighted to know you felt well taken care of!"
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H Crystal

November 9, 2024

5  out of  5
rating by H Crystal
"Knowledgable, quick, corteous. A real help."
We responded:
"Thank you! My team works very hard for all of our customers, so glad you are happy!"
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Anneth Houy

November 6, 2024

5  out of  5
rating by Anneth Houy
"We have been with State Farm- Andrea Aslanides agent for over 2 decades +. Their professionalism and fast services was seamless. Thank you to their team members in handling our needs in a professional manners."
We responded:
"Thank you so much for your kind words and for being with us for over two decades! We're delighted to hear that our team has consistently met your needs with professionalism and efficiency."
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Rey Nano

November 5, 2024

5  out of  5
rating by Rey Nano
"We highly recommend Andrea who has been our State Farm agent for a number of years. She is a great agent and there when we need her which is so important. The staff at her office, especially Quinn and Wayne are very knowledgeable and helpful as well."
We responded:
"Thank you so much! We are happy to serve your insurance and financial service needs."
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Tom Wala

October 29, 2024

5  out of  5
rating by Tom Wala
"I am totally and completely satisfied with State Farm. My family was in a car accident where our vehicle was a total loss. Anytime I needed help they always responded quickly and made sure all of my questions were answered. State Farm really took care of us. Thank you state farm! Amazing service from amazing people."
We responded:
"Thank you Tom! So thankful you are all ok -and look forward to continuing to take care of you and your family!"
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Northshore Doctor

October 28, 2024

5  out of  5
rating by Northshore Doctor
"Andrea's office is fantastic. Andrea is the consummate professional with exceptional knowledge and experience in her field, as well as wonderfully pleasant to work with; she has ensured that her staff is that way too. This top level of service is why our family and business have been with State Farm for over 25 years!"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you find the service exceptional and that our team has met your expectations. Your loyalty over the past 25 years means a lot to us, and we're delighted to continue supporting your family and business!"
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Jane Mather-Glass

October 2, 2024

5  out of  5
rating by Jane Mather-Glass
"Super helpful and responsive team, great to work with!"
We responded:
"Thank you so much, Jane! It's fantastic to hear that you found the team helpful and responsive. We're delighted to know you had a great experience working with us!"
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Yesenia Saavedra

September 26, 2024

5  out of  5
rating by Yesenia Saavedra
"Best experience with this Agency since day one of switching to SF. Excellent customer service & attentiveness!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that the switch to State Farm has been smooth and that the customer service and attentiveness met your expectations. We're here to help whenever you need us!"
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Dana ElizaBee

August 15, 2024

5  out of  5
rating by Dana ElizaBee
"I have been a customer of Andrea and team for more than 20 years. Over the years they have assisted me with home, auto, life insurance. So helpful and so professional. Thanks TeamAndreaA!!"
We responded:
"Thank you so much for your loyalty over the past 20 years! It's wonderful to hear that our team has been able to assist you with your home, auto, and life insurance needs. Your kind words mean a lot to us, and we're always here to help!"
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A E

August 7, 2024

5  out of  5
rating by A E
"Always an amazing experience! We never wait long for a reply, we always get clear and helpful responses, and we feel we are in great hands."
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you feel well taken care of and that our responses are clear and helpful. We're here to make sure you always have a great experience!"
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Tina S

July 30, 2024

5  out of  5
rating by Tina S
"Andrea has taken care of our insurance needs for over 20 years. She and her team are responsive, professional, courteous, and knowledgeable."
We responded:
"Thank you so much for your loyalty over the past 20 years! It's wonderful to hear that you find the team responsive, professional, courteous, and knowledgeable. We truly appreciate your trust and support!"
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Andre Y

July 28, 2024

5  out of  5
rating by Andre Y
"It’s always a pleasure to work with LaQuinta at Andrea Aslanides State Farm. She is friendly, extremely nice, and extremely good at her job."
We responded:
"Thank you so much for your kind words about LaQuinta! We're delighted to hear that you find her friendly and excellent at her job. Your satisfaction means a lot to us!"
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Eytan Szmuilowicz

July 26, 2024

5  out of  5
rating by Eytan Szmuilowicz
"Always responsive, thorough, and understanding."
We responded:
"Thank you for your kind words, Eytan! We're thrilled to hear that you find our team responsive, thorough, and understanding. Your feedback means a lot to us!"
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Fadi Karadsheh

June 27, 2024

5  out of  5
rating by Fadi Karadsheh
"Friendly and warm staff that helped me with all my insurance needs. Been a client of Andrea’s office for almost 2 decades and not a single complaint. Will always continue to be a member of their family."
We responded:
"Thank you so much for your loyalty and kind words, Fadi! We're thrilled to have been able to assist you with your insurance needs for nearly 20 years. We truly appreciate your continued trust and look forward to serving you for many more years to come."
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Fawad Fareed

June 19, 2024

5  out of  5
rating by Fawad Fareed
"So my family has been with Andrea for years. It started with my dad doing business with her many years ago and it has transitioned to me working with her team on my current policies. Nothing has changed. The people on her team have always been courteous and helpful. They spend the time to walk you through options and policies that best suit your needs. Definitely would recommend to others."
We responded:
"We are so happy to serve you and your family. Thank you!"
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Helen Giannakopoulos

June 7, 2024

5  out of  5
rating by Helen Giannakopoulos
"Can’t ask for better service, this office is top notch. Very knowledgeable and efficient."
We responded:
"Thank you for the kind words, Helen! We're thrilled to hear that you had a top-notch experience with our knowledgeable and efficient team. We appreciate your feedback!"
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Harold-Hasmukh D. Oza

May 30, 2024

5  out of  5
rating by Harold-Hasmukh D. Oza
"Service you get from Statefarm-Aslanides is always commendable. Just recently Quinn handled my request promptly in absence of Andrea. Thanks."
We responded:
"Thank you for sharing your positive experience with us! We're glad to hear that Quinn provided you with excellent service in Andrea's absence. We appreciate your kind words and look forward to assisting you in the future."
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Carlos Chacon

May 27, 2024

5  out of  5
rating by Carlos Chacon
"Andrea and staff are fantastic, knowledgeable and always willing to help."
We responded:
"Thank you for the kind words, Carlos! We're thrilled to hear that you had a fantastic experience with Andrea and our team. We're always here to help with your insurance needs."
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chris hatzopoulos

May 17, 2024

5  out of  5
rating by chris hatzopoulos
"Top notch customer service, coupled with a great provider. Andrea and her team are always quick to respond with any needs. Highly recommend."
We responded:
"Thanks so much Chris we appreciate you and love serving your family."
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Cezary W

May 17, 2024

1  out of  5
rating by Cezary W
"What started out okay, ended in disappointment and lack of full transparency and trust with this agency. In short, I received a quote for a house and two cars toward the end of January. My two car policy with another provider was ending in February while the home insurance was ending toward the second half of March. I agreed and purchased auto (paid in full for six months) and home insurance (paid in full for one year) around the week of February 12th. Around March 9th I received an email and letter from corporate that I have a bill due for the homeowner’s insurance for an amount of 16% more than my annual total. Followed up with the agent that initially handled the paperwork and was informed that it was nothing personal and they were not informed of increases and were accepting to me possibly wanting to cancel my insurance all together. I then escalated to the agency owner for an explanation since initial rep did not. Owner escalated the issue after speaking with underwriting team since the agency claimed they were not informed of price increases. Owner advised the increase was unfair since I paid insurance in full. I was told repeatedly that within a few days there will be a successful rescind of the increase. But every week I was being told a few more days and more escalations were happening in the background. After 1 month the owner told me that unfortunately I had to pay the difference because the paperwork in my home binder stated that I agree to “State Farm rules and prices can be revised”. This was what corporate informed the owner. The State Farm rate increases across policies took effect mid-March and even though I paid in full for my home insurance and my start date was after mid-March, I had to pay the increase. A few things agitated me. I was under the impression the entire time that I was waiting for the system to change or remove the increase. Next, I had full trust in this agency that they should have informed me about this detail in my paperwork that this was never going to get rescinded with the fine print. I should not have waited over a month to be told that Corporate was going to use the phrasing from the binded paperwork. If I missed that detail in my paperwork, then there should have been no reason that this agency missed it with the number of years in business they have been in. I also provided the initial rep at the agency the lender information so they can send them all the paperwork with coverage for the house. I then received a letter from the lender a few weeks later that they themselves purchased insurance for me since they had nothing on file. When I presented this to the agency owner, there was no admitting that someone forgot to submit paperwork. The owner took care of updating my lender right away but I should not have received that letter from my lender in the first place. My family member was not even asked by the rep at this agency for lender information and too received a letter that insurance was purchased on their behalf. To this day, I never received information on the amount I would have returned if I cancelled my home insurance. No call back at all. Corporate did inform the agencies around February 19/20th about the rate increases and yet this agency never reached out to me about this detail. The agency claims they knew nothing about this when I was informed otherwise. With the lack of attention to detail on more than one issue and the lack of transparency, I will not recommend anyone to this agency. There were some efforts made by this agency but withholding pertinent details in which I found out from Corporate is unacceptable. I will not recommend this agency for dismissing me at the end and not even following up when I paid the remainder balance. This was handled carelessly with me paying too much attention on the progress of all of this. Terrible neglect with no follow up at the end."
We responded:
"I’m sorry that your recent experience with us did not meet your expectations. We take all feedback seriously and would like to express our sincere apologies for any inconvenience and frustration you experienced. Please reach out if you would like to discuss further."
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Betsy Edgerton

April 11, 2024

5  out of  5
rating by Betsy Edgerton
"I can't say enough good things about Andrea and her staff. She's been our agent for more years than I can count. She's friendly, professional, quick to respond, and a champion problem-solver when we've had claims or questions. We're lucky to have her as our agent."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Rusmir Zec

April 4, 2024

5  out of  5
rating by Rusmir Zec
"Andrea and her team have been great in getting the appropriate coverages for our homes and vehicles. With 3 teenagers driving, I was worried about the increased costs, but she helped strategize and minimize the impact while still providing ample coverage."
We responded:
"Thank you so much Rusmir. Our team loves taking care of wonderful customers like you!"
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Joy Marques

March 11, 2024

5  out of  5
rating by Joy Marques
"Andrea first reached out to me as a new client and I was surprised she spent the time to get to know me individually and tried to understand our situation and what our family needed. Throughout the call she was very personable and warm to engage with and connected us with other team members in the office. Everyone has been very open and available to answer any questions and talk about their policies. The team members respond quickly and communicate kindly. We are really grateful we came across their office and we would recommend them to others who are looking for supportive insurance and other plans!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."